Refund Policy

Confirm Compatibility Before Ordering

Before ordering, ask support to confirm device compatibility, the login format, connection requirements and the applicable order terms.

Order Review

If you experience an activation, login, or technical issue, contact support with your order ID, device, app, country, and issue summary. Support will review the case and provide setup guidance where possible.

Refund Requests

Refund eligibility depends on order status, activation status, troubleshooting history, and the nature of the reported issue. Submit clear details through the Open Dispute page or WhatsApp support for review.