IPTV FAQ
Frequently Asked Questions
Find answers about TellyStudio Pro plans, plan enquiries, devices, activation, setup help, buffering, and support.
When is IBO Player or Pro activation included?+
Only when buying the paid 12-month IPTV plan, we activate the selected compatible IBO Player or Pro app for one year on one confirmed device. Shorter plans are excluded.
What is TellyStudio Pro?+
TellyStudio Pro is an IPTV setup and subscription service focused on flexible plans, device support, fast activation, and practical installation help.
Which devices are supported?+
You can request setup help for Smart TV, Firestick, Android TV, MAG Box, Chromecast, iPhone, iPad, Android phones, Windows, macOS, and compatible IPTV apps.
How long does each subscription last?+
The plans provide 3 months for $39, 6 months for $55 or 12 months for $79. No extra promotional months are included.
How fast is activation?+
Access activation usually takes less than two minutes after confirmed payment and complete setup details. Full TV installation can take longer; this is a typical time, not a fixed guarantee.
What payment methods are available?+
Contact support through WhatsApp to receive the current payment options, order steps, and activation details for your selected plan.
What if I need setup help?+
Support can guide you through app choice, playlist entry, EPG setup, login checks, and basic troubleshooting for compatible devices.
Can I request a free IPTV trial?+
Yes. Request a free trial through WhatsApp with your device, app and country. Support confirms availability, duration and setup instructions before activation. A player app trial or licence is separate.
What information should I send when ordering?+
Send the selected offer, your exact device model, preferred app and country. Confirm the number of simultaneous connections and any separate app license before paying.
How do I receive my subscription details?+
Support confirms the activation and login instructions through your WhatsApp ordering conversation after payment confirmation.
What internet speed do I need?+
A stable connection matters more than headline speed. HD streams usually need a steady broadband connection, while FHD or 4K playback benefits from stronger bandwidth and a reliable router.
Do you provide setup help?+
Yes. Send your device type, country, and preferred app so support can recommend the cleanest setup path for your screen.
Can I use IPTV on Firestick?+
Yes. Fire TV Stick is commonly used with compatible IPTV apps. The installation guide explains how to prepare the device and add your credentials.
Can I use IPTV on Smart TV?+
Yes. Many Smart TVs support IPTV apps through their built-in app store. Availability depends on the TV brand, operating system, region, and app support.
What should I do if buffering happens?+
Restart your app, test your internet connection, move closer to the router, clear app cache where available, and contact support with your device, app, and country.
How do I contact support?+
Use the WhatsApp support button or the contact page. Include that you are contacting from https://www.tellystudio.pro/, plus your device, country, app, and order details if available.